Privacy Policy

This Privacy Policy explains how Rayhan Group LLC, a Missouri limited liability company, doing business as Alseti ("Alseti", "we", "us", or "our"), handles personal information in connection with our website at https://alseti.com and the inquiries we receive through it. Alseti is a business-to-business service for home-service contractors. By using our website or contacting us, you agree to the practices described below.

Who we are

Alseti is a done-for-you service operated by Rayhan Group LLC. Our website is a static marketing site: there is no app to log into, no account system, and no online store. Any interactive tools on the site (such as our on-page calculator) run entirely in your browser and do not transmit your entries to us. The main thing you can do on the site is learn about our service and book a 20-minute intro call. If you have any questions about this policy, you can reach us at [email protected].

Information we collect

We keep data collection to a minimum. We do not ask you to create an account, and our website does not host a contact form that submits your details to our servers. The information we may receive falls into a few categories.

Information you give us when you book a call

When you book an intro call, the booking happens on Cal.com, a third-party scheduling service. Through that booking form, Cal.com collects your name, email address, phone number, and any answers you choose to provide, and shares that information with us so we can schedule and hold the call. Cal.com processes this information under its own privacy policy.

Information you give us by email

If you email us at [email protected], we receive and process the contents of your message and your email address so we can respond. Email to that address is routed through Cloudflare Email Routing and our email provider.

Technical and usage data

Our website is hosted on Cloudflare Pages. Like virtually all websites, our hosting and security layer automatically processes standard technical data when you visit, including your IP address, browser and device information, and request logs (server logs). Cloudflare processes this data to deliver the site, monitor performance, and protect against security threats.

How we use information

We use the information described above to:

• Schedule, confirm, and hold the call you requested, and follow up about your inquiry;
• Respond to emails and other messages you send us;
• Operate, maintain, secure, and improve our website;
• Protect against fraud, abuse, and security threats; and
• Comply with our legal obligations.

We do not use the information for unrelated purposes, and we do not engage in profiling or automated decision-making that produces legal effects.

Cookies and tracking

Our website does not set its own analytics or advertising cookies, and it does not run third-party analytics, ad pixels, or trackers. The only cookies that may be set are strictly necessary infrastructure and security cookies that our Cloudflare hosting layer uses to deliver and protect the site; these are not used for analytics or advertising. We also rely on standard server logs as described above. If you book a call or follow a link to a third-party site, that service may use its own cookies under its own policy.

Service providers and third parties

We rely on a small number of trusted service providers to operate our website and respond to inquiries:

• Cloudflare — website hosting, content delivery, security, and email routing;
• Cal.com — scheduling and booking of intro calls;
• Our email provider — sending and receiving email related to your inquiry.

These providers process information on our behalf or under their own privacy policies in order to provide their services. We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, or property of Alseti, our clients, or others. We do not sell your personal information.

Communications and your consent

Our service and our follow-up involve phone calls, SMS/text messages, and email. By submitting your phone number — for example, when booking a call through Cal.com — you agree that Alseti may contact you about your inquiry by phone, text, and email. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the unsubscribe link in those emails. Consent to receive calls or texts is not a condition of any purchase. Our communications are directed to business prospects who have asked to speak with us.

How long we keep information

We retain personal information only for as long as needed for the purposes described in this policy — for example, to schedule and follow up on your call, respond to your inquiry, and maintain reasonable business records — and then for as long as required to meet our legal, tax, and compliance obligations. Technical data and server logs are retained for limited periods consistent with operating and securing the website. When information is no longer needed, we take reasonable steps to delete or de-identify it.

How we protect information

We use reasonable administrative, technical, and organizational measures to protect personal information, and we rely on established providers (such as Cloudflare and Cal.com) that maintain their own security safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to ask us to stop contacting you. To exercise any of these choices, email us at [email protected] and we will respond within a reasonable time. You can opt out of our communications at any time — reply STOP to texts, use the unsubscribe link in our emails, or ask to be placed on our do-not-contact list. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights.

Children's privacy

Our website and service are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at [email protected] and we will take appropriate steps to delete it.

Links to other sites

Our website may link to third-party sites and services, such as Cal.com. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date shown above. Material changes will be reflected on this page, and your continued use of the website after an update means you accept the revised policy.

How to contact us

If you have questions or requests about this Privacy Policy or our data practices, contact us at [email protected]. This website and policy are governed by the laws of the State of Missouri, United States.